Trial class policy 

 

Please note that our gym does not offer trial classes. We believe in providing consistent and high-quality instruction to all participants from the start of their gymnastics journey. However, we warmly invite prospective participants to come and observe a class if they are unsure about registering. This allows them to experience our program firsthand and see our coaches and gymnasts in action.

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Absence and makeup class policy

 

Please note that we do not offer makeup classes, credits or refunds for absences. Our classes are carefully structured to provide progressive instruction and development opportunities for all participants. While we understand that occasional absences may occur due to unforeseen circumstances, our curriculum is designed to accommodate such situations without the need for makeup classes. 

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Weather policy

 

In the event of inclement weather necessitating temporary closure of the gym, makeup classes or refunds for missed sessions will be offered at the discretion of the gym management.

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Access to the gym

 

Parents, guardians, and spectators are required to remain in the designated viewing area during training sessions. Entry into the training area is strictly prohibited for safety and per restrictions issued from the Fédération de gymnastique du Québec.

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Attire policy

 

To ensure safety during our gymnastics practices, all recreational and competitive gymnasts must adhere to specific attire guidelines. Female gymnasts are required to wear a gymnastics leotard, with tight-fitting gymnastics shorts permitted for safety and freedom of movement. Male gymnasts must wear a tight-fitting top and shorts. Ballet leotards with attached skirts are not allowed due to safety concerns. Additionally, all gymnasts must tie their hair back neatly to prevent obstruction or entanglement. Bare feet are required during practice sessions, and socks are not permitted to maintain proper grip and reduce slipping risks. 

 

Animals

 

Animals are forbidden from entering the gym. 

 

Stolen and Lost Property

 

The club assumes no responsibility for any stolen or lost belongings.

 

Information Communication

 

All updates and announcements will be communicated via email, posted on the gym walls, and shared on the club's social media platforms. It's important to note that while information will be posted on social media, email remains the primary form of communication for the club.

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Payment

 

Payments must be made on the dates requested by AGM otherwise registration will be automatically canceled without notice and AGM will refuse participants until they are paid.

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Recreational: The full payment for recreational classes and individual activities is required at the time of registration. 

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Competitive: The fees for competitive classes will be billed monthly.

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Birthday parties: A deposit of half the estimated fees is required to reserve an AGM birthday.

​​* Birthday party and private event prices are not fixed and may vary based on the number of individuals.

 

Payments can be processed via credit card or pre-authorized debit, ensuring a secure and efficient transaction. Please note that we do not accept cash payments. All transactions must be conducted online through our dedicated registration platform, Qidigo.

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If several participants are registered in the same file and this file has a balance due, AGM reserves the right to refuse access to all family members registered for an activity until the balance is paid in full.

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Refunds

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Recreational: ​

• Any classes missed, for whatever reason, will not be refunded, moved or credited.

• Before the session begins: 

  • If you cancel before the session has begun, you can get a 95% refund on the class amount (after taxes).​

• After the session begins: A refund can only be made in the event of injury or health problems upon presentation of a medical note which mentions the obligation to stop activities. The reimbursement amount will be calculated in proportion to the number of classes remaining at the time the medical paper is obtained. 

• Under no circumstances will the membership fee be refunded.

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Competitive: 

• As these classes operate on a monthly payment structure, if a cancellation occurs, the remaining months payments will be cancelled. This means that you will not be charged for the remaining month, but any payments already made for the current month will not be refunded. 

• Under no circumstances will the membership fee be refunded.

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​Birthday parties and private events: 

• Birthday parties and private events must be canceled at least 72 hours in advance.

• Deposits are non-refundable.​

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Private classes and Kids Club: 

• Private classes and Kids Club must be canceled at least 24 hours in advance, resulting in a 25% penalty charge of the total cost. Private classes and Kids Club registrations must be canceled at least 24 hours in advance; otherwise, no refunds will be issued. 

• Under no circumstances will the membership fee be refunded.

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Note:

• In the event of cancellation of an activity by AGM, the course will be postponed to a later date. If AGM is unable to reschedule the activity, you will receive a credit in your registration account.

• If an activity does not reach the minimum number of registrations required and AGM must cancel it, a postponement, credit or refund will be granted as decided by AGM.

• Credits and refunds are non-transferable.

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Membership fee

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Membership fees are mandatory for all individuals who register for any activity. These fees cover the affiliation fee for the Fédération de gymnastique Québec and insurance costs, ensuring that all our members are protected and affiliated with a recognized gymnastics federation. It's important to note that the membership is valid for a specific period, starting from September 1, 2024, and ending on August 31, 2025. This means that once you pay your membership fee, you are covered and can participate in our activities for this entire period.

 

Under no circumstances will the membership fee be refunded.

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Promotions

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Multiple class discount: If a child signs up for more than one class, a 10% discount is applied to the second class.

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Sibling discount: We are pleased to offer a sibling discount of 10%, however, please note that this discount is strictly applicable to siblings residing at the same address. In the event that it is discovered that the discount has been applied to athletes who are not siblings, AGM reserves the right to cancel the registration for the participants involved. In such cases, re-registration will be necessary. Please be aware that we cannot guarantee the availability of a spot in the same group following cancellation. We appreciate your understanding and cooperation in this matter.

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Gymnast’s code of conduct 

 

• Respect: Treat coaches, teammates, and fellow gymnasts with respect, kindness, and sportsmanship at all times. Respect the facility, equipment, and rules of the gym.

• Commitment: Attend practices regularly and arrive on time, prepared to give your best effort and focus throughout the session. Take responsibility for your own learning and progress.

• Safety: Follow all safety guidelines and instructions provided by coaches. Report any injuries or concerns promptly to a coach or staff member.

• Effort: Strive for improvement and excellence in your gymnastics skills. Listen attentively to coaches' feedback and demonstrate a positive attitude towards learning and growth.

• Support: Encourage and support your teammates, celebrating their successes and offering assistance or encouragement when needed. Foster a supportive and inclusive team environment.

• Communication: Communicate openly and respectfully with coaches, addressing any questions, concerns, or feedback in a constructive manner. Advocate for your own needs while understanding and respecting the decisions of the coaching staff. No vulgar language and profanities will be accepted. 

• Sportsmanship: Display good sportsmanship at all times, whether in victory or defeat. Show appreciation for your opponents and competitors, demonstrating grace and humility in both triumph and setback.

• Chewing gum is strictly prohibited within the gymnasium.

• Please ensure that reusable water bottles are always placed in the designated areas.

• Gymnasts are only permitted in the gym during their scheduled class times.

• We advise against wearing fake nails.

• The wearing of jewelry such as bracelets, necklaces, and dangling earrings is not allowed in the gym. AGM reserves the right to request athletes to remove any jewelry for safety reasons.

• We have a zero-tolerance policy for any form of bullying or discrimination. Such behavior will result in immediate action. Athletes will receive one warning for any rule violation before being asked to leave the class.

 

Parent / guardian’s code of conduct 

 

• Support: Encourage and support your child's participation in gymnastics with enthusiasm and positivity. Provide emotional support and encouragement, recognizing their efforts and achievements regardless of outcome.

• Respect: Treat coaches, staff, and fellow parents with respect and courtesy, fostering a positive and inclusive community environment within the gym.

• Communication: Maintain open and respectful communication with coaches and staff, addressing any questions, concerns, or feedback in a timely and constructive manner. Advocate for your child's needs while respecting the professional expertise of the coaching staff. No vulgar language and profanities will be accepted. 

• Commitment: Ensure that your child attends practices regularly and arrives on time, prepared and equipped with the necessary attire and equipment.

• Sportsmanship: Model good sportsmanship and positive behavior for your child, demonstrating respect for coaches, officials, and other participants. Encourage your child to compete with integrity, humility, and grace, valuing effort and character as much as achievement.

• Facility Etiquette: Respect the gym facility and equipment, adhering to all rules and guidelines set forth by AGM. Ensure that siblings and other family members accompanying the gymnast also adhere to these rules while in the gym.

• Show respect towards coaches and accept their decisions without interference.

• Refrain from disrupting classes while they are in progress. Communication with coaches should be limited to before or after practice sessions to avoid interruptions.

• Maintain a calm demeanor in the spectator area for the comfort of all present. If accompanying children are brought to the gym, they must remain under your supervision at all times.

• We have a zero-tolerance policy for any form of bullying or discrimination. Such behavior will result in immediate action.

• In the event of any breach of the code of conduct, AGM reserves the right to terminate your registration.​​​​